Customer Testimonials

Very fast doing the service.

I went in for my 25k mile service check. Mr.Wyatt was my Service member. He was very professional and a nice familiar face to see. I got scheduled last minute on my way to put a Love one to rest. He didn't know but it didn't make a difference. It was his consistency that made it just that much more easier. Awesome team of people old fashioned customer service. You have my vote.

Always professional and courteous service. Only ever receive the required and necessary services. No up selling of unnecessary products or services.

Great service. Let me test drive my new Toyota rav 4

Courtney at Your service advisor team is a great asset and very helpful in explaining everything done service wise and what can be done at a later time. Very informative and always keep you informed of the process. Very helpful

Great sales and service on my last 4 Toyota siennas 09 11 17 22 great cars.

Wyatt was the most helpful person there. Helped me get my paperwork and maintenance in order and was on top of things.

We've been buying cars from Toyota of Killeen for literally decades now, and this most recent experience was the same as all the previous ones - wonderful! Their sales team is terrific, the service department is superb, and the vehicles are simply the best of the best. They're just good people and that's the best you can hope for.

Great service, process to buy the car was smooth as possible. The salesman Gerardo was very pacient and showed us the different cars and the different price range, I want to thank Gerardo and Rocky for your help.

Wonderful experience, very helpful sales person Josh. He made (went thru options) getting the truck I wanted easy. Would recommend Toyota to family and friends

Definitely experienced a pleasant interaction with MacKenzie and Nicole. I felt like I could trust their opinions and suggestions, I didn't feel forced into a purchase. MacKenzie did not have to but she went out of her way to speak with me when an Austin dealership attempted to scare me from dealing with killeen Toyota. I valued her level of honesty and ultimately spent a little more for a proven valued rav4 that would grow with my family. She answered every question and although I was unsure I wanted such a big purchase I am happy I did. I ...

Great experience

Great service, easy to communicate with, they do exactly what they say they will do and are really nice folks. Highly recommended.

Good job

Had a great experience this time around! Truck needed some serious repairs and the service department was on top of the issues, keeping me well informed on recommendations that needed to be fixed. To include repairs I explained needed fixing, they were generous enough to even put me in a loaner vehicle while my truck was being worked on. Shout out to Latoya for being on it!

Great service! 👍 😃

We were greeted by a very nice and knowledgeable sales associate, Ross. He showed us several models & their options as well as pricing. Once we decided on which unit we preferred, he got us lined up with the finance dept quickly, and stayed after closing time to make sure we fully understood all the features of the car.

When we went to choose a vehicle we could not make up our mind on what we wanted. Newton went above and beyond to show us multiple vehicles. Newton took his time explaining what each vehicle was equipped with. We did not feel rushed or pressured. Newton made sure we got everything we asked for including the price. I highly recommend Toyota of Killeen and Newton!

Wonderful experience, easy check in and out. My service advisor explained everything and made suggestions with no pressure.

Thank you Toyota of Killeen for amazing customer service and we are Thankful for all the support we received. SN

Happy with maintenance department this far; they operate smoothly for scheduled maintenance, which is all I’ve needed as of yet. The new self check in is pretty cool too.

Great experience! Daughter bought a Prius, and I got a Sienna from out of town. Most straightforward car purchase experience. McKenzie and her managers were great

They answered all my questions and help me on my decision with my issues. Due to my vehicle was total lost from an accident that it wasn't my fault. Bank and dealership were very quick to complete the process to get my vehicle in that day. I am very satisfied and recommend it if you are looking for a reliable vehicle in the future this is the place to go. Thank you!

Great friendly sales people and service scheduling with appts is top notch. Been great doing business and service with this dealership.

Everyone here was so nice! Latoya helped me from start to finish and always kept me updated! I was concerned after being burned by Toyota of Cedar Park but Toyota of Killeen made it up to me and then some! I will always go here! Thank you for the great service and hospitality!

To start off with everyone at the Killeen dealership was very friendly. Mr. Newton Rose was my sales associate who made everything happen and helped me get the car that I wanted (2023 RAV4 XLE HYBRID) once he located one he kept me informed of where it was at during the complete shipment until delivery day. Newton walked me through every aspect and feature of the car and set my phone up to the car as well. Then I was handed over finance (Rocky) he walk us through all the paperwork and answer all our questions. When we were done last ...

One of the greatest car buying experiences I’ve had so far. I recently got my Kia stolen and came in looking for a reliable vehicle. Leo helped me in every which way possible to get me into a vehicle. He kept me informed, pointed me into some directions for insurance, helped me set up my vehicle, just gave me the absolute best experience overall. Everyone I encountered was so nice and helpful. Dorothy was very nice and even gave me numbers to call to help figure out my insurance issue as well. So shout out to Leo and everyone ...

Happy! Less than estimate. Friendly, kept me informed .

Haven’t had a bad experience here yet thankfully! Treated with respect and kindness! Customer service is always top notch! I went in for routine oil change, I had an appointment was checked right in and didn’t wait long while it was being done!

Sincere honest help. No clawing or manipulative salesmanship. Jorge Pedroza of Toyota of Killeen is the man! Humble and genuine. Had the best experience at Toyota of Killeen! 10/10!

Jorge was great, he worked numbers with me and found me the perfect RAV4 hybrid. Will definitely go back and choose him to make another deal.

Did a great job

Absolutely best and professional service!!!

Exceptional Car Buying Experience with Newton Rose at Toyota of Killeen!!! I recently had the pleasure of purchasing a vehicle from Toyota of Killeen, and I cannot speak highly enough about the outstanding service I received, particularly from Mr. Newton Rose. From the moment I walked onto the lot, Newton's professionalism, knowledge, and genuine enthusiasm for helping customers stood out. My experience with Newton and Toyota of Killeen exceeded my expectations, and I am now a proud and satisfied owner of a Toyota thanks to his exceptional service. So, if you're in the market for a Toyota and ...

Good service just too long of a wait for an oil change when you have an appointment. I still had to wait 2 hours.

Toyota of Killeen provide me with great service and they were totally professional.

Courteous staff. Easy appointment scheduling

I was happy with my service at Toyota of Killeen.

Love this place! These people always take great care of their customers!!

Everyone was very friendly and knowledgeable with my concerns

Great service and in a timely manner!

Been using Toyota of Killeen for 4-5 years. Very happy with their service! They are my go-to for anything Toyota.

Our sales rep McKenzie was the absolute best! She was very attentive and helped us choose the right vehicle for our needs. We took our time to discuss options without any pressure. We would definitely buy from Toyota of Killeen again. The entire staff was very friendly and made you feel welcomed at the door. Great job everyone 👏.

Quick to get in for an appointment. Staff was friendly and efficient. Estimated appointment duration was accurate.

Made appointment to trade my truck and when I got there everything was ready to do trading. New truck arrived early, got lower interest, very good trade value, and minimal increase on truck payment. Very happy with the deal I got. Definitely, will continue to buy vehicle No.10 from same dealer!!!

I can always depend on Toyota of Killeen service department to take good care of my Camry. All employees are professional, efficient, knowledgeable. They take the time to explain what needs to be repaired or replaced, etc. I know I can trust the service done on my car.

Both Billy and Newton were outstanding. I got the best deal and they answered all my questions.

Leo provided excellent service, answered our questions in detail, and provided an overall stress free experience.

Very positive experience! Thank you for your great communication and prompt service!

Excellent customer service 👏. I highly recommend this dealership if you are interested in purchasing a new or used vehicle.

Great experience excellent service!!

The staff is always very nice. The service is prompt and reasonably priced

Friendly customer service

Todd is very professional and personable - He is extremely considerate of my time spent there while they take care of my automobiles. Todd Sateren is the reason I still choose Toyota of Killeen for maintenance of all of my automobiles!

Steve is extremely helpful and professional.

we greatly appreciated the effort put into our car sale and situation; they truly wanted to make a deal worth our time!

The service department staff are always friendly and informative. They keep me updated with the progress of my vehicle and they are reasonably priced.

Great service with great people equals a great relationship

The female service technician is very pleasant and thorough with the services has performed with my vehicle with picture shown of the cabin filter that requires replacement. She already scheduled my next scheduled maintenance before the end of my 2 years FREE maintenance. I appreciated that extra effort of customer service. I have bought a lot of vehicles from Toyota of Killeen and highly recommended this place for good people services from Sales and especially maintenance. Keep up a good People quality services all the time. Thank you! Army Ret /Veteran

Great customer service as always.

Hello ladies and gentlemen. Just wanted to share, that Toyota of killeen has really come a long way. Through hard work and dedication. The service department, really step up to the plate, caring to our needs, and being informational. Customer service is on point. Sales. Well who doesn't want a Toyota vehicle right. Toyota of killeen you rock!

The employees of the Service Dept have always been courteous, thoroughly and knowledgeable. They explain what needs fixed now and what can wait. They don't try to push you into services you don't need. Highly recommend Toyota if Killeen.

Really good experience for a first time visit with my car repair issue

Super nice kept me informed the whole process

Great experience working with the staff here!

Always welcoming and efficient. Appreciate being updated while I wait for vehicle.

Always a good experience at the Toyota Service department! I want to thank Steve for helping me out servicing my vehicle! He always gives outstanding customer service!

It was a very quick and transparent process

Jon is the best service advisor! Always takes care of me and updates me about my car.

McKenzie with Toyota of Killeen was literally the best salesperson I’ve ever worked with. She went far beyond out of her way to make sure we were taken care of. We didn’t end up purchasing a vehicle only because after her exhaustive search, she could not find a vehicle that would fit our time frame. If we weren’t such an odd case, we would have waited and bought a vehicle from her hands down.

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